Shipping Policy
Shipping Policy
Effective Date: 07 August 2025
At Memory Rush, we carefully handcraft and package each custom photo magnet to ensure it arrives safely and beautifully. Below are the details of our current shipping practices.
Shipping Area
We currently ship to addresses within the United States only, including all 50 states and U.S. territories. We do not offer international shipping at this time.
Shipping Method
All orders are shipped via USPS Ground Advantage or USPS First-Class Package Service, depending on the size and weight of your order.
Processing Time
-
Orders are typically processed within 3–5 business days.
-
During peak seasons or sales, processing time may be extended slightly.
-
You will receive an email confirmation with tracking information once your order ships.
Estimated Delivery Time
-
USPS Ground Advantage: 2–5 business days after shipping
-
Delivery timelines may vary due to weather, postal service delays, or other unforeseen issues.
Shipping Rates
-
Shipping costs are calculated at checkout based on your location and order size.
-
We may offer free shipping promotions from time to time—watch for announcements!
Address Accuracy
Please double-check your shipping address before placing your order. We are not responsible for lost packages due to incorrect or incomplete addresses provided at checkout.
Lost or Damaged Packages
If your package is lost or arrives damaged:
-
Contact us at [your email address] within 7 days of the expected delivery date.
-
We’ll work with you to investigate and resolve the issue promptly.
Holiday Shipping Deadline
To receive your order by Christmas, please place your order no later than:
📅 December 15th (subject to USPS delivery timelines)
Orders placed after this date are not guaranteed to arrive before December 25th.
If you have any questions about shipping, feel free to reach out to us. We're here to help!
📧 Email: memoryrushmagnets@gmail.com